Nursing Home Negligence

You and Your Loved Ones Are The Highest Priority

If you have elderly relatives residing in a nursing home, you know the importance of quality care. When you entrust your loved ones’ well-being to a facility, you do so with the belief that they will be cared for with dignity and respect and that all of their needs will be appropriately met. Unfortunately, this is not always the case. That is when you may need the help of a Buffalo nursing home neglect lawyer.

Why Choose Us?

The Buffalo nursing home neglect attorneys at Feroleto Law work diligently to get justice for victims of nursing home neglect and neglect, which may include significant compensation. Led by Buffalo native Attorney John Feroleto, the legal team at Feroleto Law cares deeply about identifying nursing home neglect cases and putting an end to this horrific treatment.

Choose Feroleto Law and get a firm with:

  • A reputation for going the extra mile for clients,
  • A history of recovering substantial compensation for clients over the years, &
  • A deep connection with the communities throughout Western New York.

Attorney John Feroleto has taught extensively on numerous complex topics relating to personal injury litigation and is also called upon by other attorneys to help them increase their clients’ compensation. You can rely on Feroleto Law to fight hard for your claim and help you take care of your loved one.

Call (716) 854-0700 to speak with a Buffalo nursing home neglect attorney. Learn what you can do to put an end to the neglect and get recompense for any harm done to your loved one. Contact Feroleto Law today!

What Is Nursing Home Neglect ?

Our Nursing Home Lawyers in Buffalo Explain the Laws

According to the New York State Health Department, and Federal Regulations meant to protect those in nursing homes, there are specific rights and levels of service and care that nursing home staff are required to provide each resident. When they receive anything less than the professional medical care they are due, the situation is deemed, according to the law, nursing home neglect . A nursing home neglect lawyer can help you understand whether a resident’s rights have been violated.

While New York does not have mandatory reporting laws concerning elder abuse and neglect, it does state that individuals caring for the elderly (both at home and in facilities) should report possible neglect to the police or the New York State Department of Health.

Additionally, the state has several laws in place to protect the elderly in nursing homes, including N.Y. Penal Law § 260.32 and N.Y. Penal Law § 260.34. Both deal with the endangerment of the welfare of a vulnerable elderly person or an incompetent or physically disabled person (in the first and second degrees).

Another New York State Law designed to protect those in nursing homes is Kathy’s Law. In effect since November of 1998, this law protects individuals receiving home health care and those who reside in nursing homes by increasing the penalties for caregivers who neglect them.

Federal regulation 42 CFR 483.25 requires nursing homes to ensure that residents receive treatment and care in accordance with professional standards of practice, the resident’s comprehensive person-centered care plan, and the resident’s choices. This includes ensuring that: the resident’s environment is free of accident hazards, the resident’s nutritional status is within acceptable parameters, any resident who is incontinent of bladder or bowel receives appropriate treatment and services to prevent infections, and each resident receives care, consistent with professional standards of practice, to prevent pressure ulcers. In situations where a resident might suffer due to the use of defective products within the nursing home, consulting a Buffalo defective product attorney can be essential to address and rectify the situation effectively.

Your nursing home neglect attorneys in Buffalo and the surrounding Western New York area can work with you to explain the laws and how they relate to your specific situation.

Nursing Home Neglect: A Common Problem

Unfortunately, neglect in nursing homes is not rare. In fact, according to the World Health Organization, “Rates of elder neglect are high in institutions such as nursing homes and long-term care facilities, with 2 in 3 staff reporting that they have committed neglect in the past year.”

This statistic is horrifying; clearly much needs to be done. However, there are many issues in play that make preventing nursing home neglect difficult.

One primary reason is that many people (both those working in facilities and the residents themselves) are hesitant to report neglect . Nursing home employees are concerned with the repercussions of reporting. And, unfortunately, many who are suffering will remain silent about the neglect because, given the nature of the circumstances in these facilities, they are worried about the consequences of speaking up. In situations where a resident experiences a fall, seeking advice from a nursing home fall attorney in Buffalo can be a essential step in addressing these concerns.

Additionally, a significant percentage of those in nursing homes may not even be aware that the neglect is occurring, or they may be unable to communicate their experience to others.

The Rights of Nursing Home Residents in New York

When someone you love lives in a nursing home, you believe they are receiving the physical and emotional care they need.  In fact, according to the New York State Department of Health’s website, the rights of nursing home residents include:

  • Dignity, respect, and a comfortable living environment
  • Quality of care and treatment without discrimination
  • Freedom of choice to make your own, independent decisions
  • To be informed in writing about services and fees before you enter the nursing home
  • The safeguard of your property and money
  • Right to appeal a transfer or discharge with the New York State Department of Health
  • Privacy in communications
  • Choosing your own schedule, activities, and other preferences that are important to you
  • To receive visitors of your choosing at the time of your choosing.
  • An easy-to-use and responsive complaint procedure
  • To be free from neglect including verbal, sexual, mental, and physical neglect
  • To be free from restraints.

You also have the right to exercise these rights without fear of reprisals. Sadly, some nursing home residents fear the very people who are charged with providing for their basic needs.

You can compare the nursing homes in your area before placing a loved one in the facility. Both Medicare and NYS Department of Health provide tools for you to utilize to compare nursing home in your area. The websites allow you to see not only the overall rating of nursing homes, but how they scored on their inspections as well as what violations they were cited for recently.

Nursing Home Issues

Pay Attention When You Visit

Residents of nursing homes and their families expect their experiences to be positive. The goal is to provide assistance to those unable to care for themselves. Problems arise when there is a gap between these expectations and the services provided.


Should you see any of these warning signs, it is important to ask questions and investigate to protect the one you love. Warning signs include, but are not limited to:

  • Unexplained bruising or injuries
  • Bedsores
  • Rapid weight loss
  • Sudden onset of disease
  • Decreased mental stability
  • Depression.

If you believe that someone you love is the victim of neglect in a facility, contact Feroleto Law. Our nursing home lawyers can help determine the best way for you to proceed.

Detecting Physical Neglect

Physical neglect can include slapping, punching, kicking, hair pulling, and even the inappropriate use of restraints. While not all these behaviors would be noticeable to you, as a visitor, keep an eye out for unexplained bruising, broken bones, and loss of hair and teeth. Additionally, individuals who have been exposed to asbestos may develop lung cancer and other related illnesses. If you or a loved one have been affected, consider seeking legal assistance from an experienced asbestos lawyer in Buffalo.

Identifying Psychological Neglect

Sometimes the most devastating neglect is the kind that does not leave physical evidence. Psychological neglect includes both verbal and nonverbal behaviors. Yelling, insulting, and threatening an individual can leave them fearful and can affect their emotional well-being. But, just as hurtful are non-verbal behaviors, like ignoring someone or isolating them from others.


Thwarting Financial Abuse

While this seems unlikely, financial abuse in nursing homes is a real problem. Examples include stealing money or personal effects, forging signatures on checks, convincing residents to sign documents (like a power of attorney) allocating funds, or authorizing control over their finances.

If you have a family member living in a nursing home, keep close track of their finances and personal belongings, and ensure that you have completed the appropriate protective legal documents.

Understanding Sexual Abuse in a Nursing Home Case

Groping, rape, and exposure are all examples of sexual abuse that can occur in a nursing home. Often, these vulnerable residents don’t have the physical capabilities to defend themselves or the mental capacity to consent to sexual acts. If you suspect your loved one has been a victim of sexual abuse in a nursing home, contacting a nursing home abuse lawyer in Buffalo can be a crucial first step. These experienced legal professionals can help you understand your rights and options, and fight for justice on your loved one’s behalf.

Recognizing Neglect in a Nursing Home

Lack of care, also known as neglect, is another form of abuse — one that frequently affects nursing home residents. Neglect occurs when staff at the facility do not provide:

  • Appropriate movement of immobile residents
  • Timely and responsible distribution of all medication
  • Adequate opportunities for socialization
  • Response to residents’ requests
  • Food and water
  • Basic hygiene assistance.

Not meeting these very important needs means the nursing home may be guilty of neglect, and your loved one may be suffering the consequences.

Feroleto Law: Your Buffalo Nursing Home Neglect Lawyers

We Provide Reliable Representation

At Feroleto Law, our nursing home neglect attorneys are well-versed in the related law.


Once you become a client of Feroleto Law, our firm will get to work on investigating your loved one’s condition and determining who is liable for their injuries. We can also help you contact the appropriate authorities and do what we can to help you get your loved one to a place of safety.

Our Buffalo nursing home neglect attorneys will:

  • Manage all paperwork and documents related to your nursing home neglect claim
  • Handle all communications with the defendants nursing home (there is almost never attorney communication with adjusters in NH cases so do not want this confused with dealing with the insurance companies for the clients to get forms of treatment, therapies, etc. covered by insurance when denied by the resident’s own health insurance)
  • Thoroughly investigate the incident in question
  • Conduct discovery and depositions
  • Negotiate for a proper settlement or file a lawsuit for damages.

We have faithfully served thousands of clients from communities throughout Western New York and the entire state. Our Buffalo nursing home neglect lawyers have recovered millions of dollars for our clients. Count on Feroleto Law to fight just as hard for you. Contact us today at (716) 854-0700.

Frequently Asked Questions Heard by Our Nursing Home Lawyers

Our Nursing Home Attorneys in Buffalo Provide Answers

Here we have answered some of the most common questions our nursing home neglect lawyers in Buffalo receive. Please feel free to contact a Buffalo nursing home neglect attorney for more information.

Are nursing homes regulated?

Yes, nursing homes are regulated by the federal government as well as the states in which they operate. This double layer of regulation is designed to protect the elderly, an extremely vulnerable segment of our population.

To whom should I report elder neglect in New York State?

It is critical to report elder neglect, both confirmed cases and instances where you are simply suspicious. If someone’s well-being is in immediate danger, of course, call 911.  If you suspect neglect, call 311. Additionally, you can contact the New York State Protective Services for Adults, and the state has also compiled a list of resources.  You should also contact your nursing home neglect attorneys in Buffalo.

Do I need to file a nursing home neglect claim within a specific time period?

Yes, but the statute of limitations for nursing home neglect/neglect can vary based upon the type of facility you bring suit against. Therefore, you should promptly contact a nursing home neglect attorney from our team to ensure a suit is filed within the appropriate time period. Your nursing home neglect attorney can help explain this requirement to you.

Should I speak with nursing home administrative representatives if they contact me?

No, you should only speak with your nursing home neglect lawyer. They are looking out for your best interests, while the nursing home administration will be looking to protect their facility, staff, and reputation.

What does nursing home neglect legal representation cost?

When you work with the experienced nursing home lawyers at Feroleto Law in Buffalo, you will pay no legal fees if we do not win your case.

Contact our nursing home neglect lawyers in Buffalo at (716) 854-0700 for more answers to your questions about nursing home neglect. Our attorneys also handle nursing home cases in Rochester and the surrounding Western New York areas, such as Batavia, Syracuse, and Albion.

Contact Our Nursing Home Lawyer Today

Learn How Our Nursing Home Neglect Attorney Can Help You

If you suspect nursing home neglect, we invite you to contact the nursing home attorneys in Buffalo at Feroleto Law today. Our experienced professionals will work with you, explain your legal options, and explore what actions, if any, you should take.

Understanding Our Legal Fees

You and your loved ones are the highest priority. Our Buffalo nursing home lawyers are committed to protecting your loved one’s rights. As such, if we don’t win, you don’t owe us compensation. (Disbursements may or may not be waived, based on the fee charged, per NY State regulations.)

Contact us today at (716) 854-0700 to learn more about the services we provide and how we can help you. Our personal injury lawyers will listen carefully to what you or your loved one is enduring and will provide you with the advice and counsel you need to move forward.

There are no circumstances under which nursing home neglect or neglect is acceptable. Our nursing home lawyers are dedicated to helping victims and their families.

Attorney John Feroleto

Attorney John Feroleto understands the value of hard work. He is known in the community and by his peers for his willingness to work and go the extra mile. Other lawyers often ask John to handle their trial matters to maximize clients’ recovery. Trial lawyers know who the best trial lawyers are. He was also named Trial Attorney of the Year in 2012 by the Western New York Affiliate of New York State Trial Lawyers Association. [ Attorney Bio ]

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    Watch: Julie’s Personal Injury Story

    Julie, a client of Feroleto Law, talks about her personal injury story and how John was able to help.